Spotlight: How GWLRA Uses Tap Report for Technical Services

Name and position

Nigel D'Cruz, Technical Services Manager, GWLRA.

What do you use Tap Report for?

We use Tap Report for daily sanitation inspections and monthly fire extinguisher inspections.

How has Tap Report helped you manage your inspections?

Tap Report helps us to confirm that inspections are completed on schedule and it provides the management team with a clear line of sight into the status of each report, as well as the overall status of the property including deficiencies and action that needs to be taken.

Do you review inspection results with staff? If so, how regularly? Have these insights improved inspection results?

Our first phase of Tap Report was to get the tool up and running with staff, have them trained on the digital solution and become accustomed to this new process. Reviewing inspection results with staff regularly will be our next phase — we'll be able to discuss who is doing well, who needs more training, identify frequently missed inspections and so forth. These insights will improve our processes even more.

What do you like most about Tap Report?

I like that the digital tool is easy to use and is easily accessible. I also like the accountability it puts on staff and the fact that the reports are paperless, yet can be retrieved easily when needed.

About Tap Report

Tap Report is a Canadian software company that provides a digital solution for managing workplace inspections, safety compliance, and operational reporting. It replaces manual processes, such as paper checklists and spreadsheets, with a mobile and web-based system that allows teams to complete inspections, capture data, and generate compliant reports.

Through an easy-to-use interface and automated workflows, Tap Report helps ensure that inspections are completed, deficiencies are categorized and tracked, and issues are escalated efficiently to the right people. It also offers analytics, customizable reporting, and integrations that helps organizations improve safety, compliance, and operational performance.

For more information, visit www.tapreport.io or contact us at customerservice@tapreport.io.